ConferenceCard

The ConferenceCard enables you to set up conference calls and share presentations remotely, without booking in advance. After completing the one-time registration process, you will receive the dial-in number and your personal audio and web entry codes.

When setting up a conference call, you provide the participants with the date, time, dial-in number and audio entry code. Both you and the participants call the dial-in number at the agreed time and enter the entry code. The conference starts as soon as you (the chairperson) have entered the conference.

You can also add webconferencing to your conference, allowing you to share documents and presentations on your Windows PC. This is a convenient option that requires no additional software to be installed by the participants.


Advantages

If you spend an unnecessarily large amount of time in meetings, continuously find yourself stuck in traffic on the way to appointments with clients, or it is almost impossible to get all of the participants together in a conference room at the same time when you want to organise a meeting, register for a free trial card and find out how you can benefit from the ConferenceCard. You will:


  • Save time, money and the environment and avoid traffic jams
  • Connect more people in less time
  • Improve your work-life balance
  • Use your own entry codes that ensure extra secure conferencing
  • Offer participants the convenience of dialling in from anywhere in the world at the local rate
  • Pay for the participants, relieving them from extra costs

Features

All contract types included:

  • International dial-in options, Global Access: Participants from outside the Netherlands can use a dial-in number in their country of residence, saving them additional call charges. The list includes local dial-in numbers in ten countries, mostly in Western Europe and the United States (Global Access).
  • Security:
    • Two separate entry codes are required to set up a conference: one for the chairperson and one for the participants. You can change the entry codes at any time via My Conferencing.
    • *4 - lock/unlock the conference call to new participants, including the operator.
    • 1# - count the number of participants to a conference.
    • 4# - extra entry code. Secure the conference with a secondary entry code chosen by you.
    • Conference Control. Conference Control enables you to control the conference call online with a web browser. All participants present are shown.
  • Operator assistance: before and during your conference.
  • Online access to your account: you can change your language and other settings via My Conferencing.
  • Outlook Add-in: a quick and easy way to set up conferences via Outlook. The correct dial-in number and entry codes are automatically included.

Extra features

  • International dial-in options, Global Access Extra: dial-in numbers in over 60 countries, including non-European countries (e.g. Asian countries).
  • Webconferencing: Once the participants have logged in via a special web page, the chairperson can display a presentation to all participants simultaneously, or show them an application. The entry codes and the website the user can enter them on are stated on the ConferenceCard. This is a standard feature of the individual ConferenceCard.
  • Dial-out option: The chairperson can ask the operator to call new participants who can then participate free of charge. You pay the standard dial-out costs at Conferencing Services rates.
  • Organisation Welcome: After entering the entry code, the chairperson and participants hear a personal welcome message before each conference. For example: ‘Welcome to the conference of’, followed by the company name. This feature is only available for volume contracts.

Registration

You can register for an individual ConferenceCard here. This includes unlimited use of KPN Webconferencing and international dial-in numbers in Western Europe and the USA (Global Access)).

  • The monthly subscription fee is €15.00. The conference call charge is €0.15 per participant per minute.
  • By adding Global Access Extra, you will have access to international dial-in numbers from over 60 countries for just a few cents more: €0.18 per participant per minute (instead of €0.15), and a monthly subscription fee of €15.00.
  • The minimum subscription term is six months. After six months, the subscription will be prolonged automatically by one month.

Costs are invoiced once every two months on a separate invoice. You will receive your conferencing details by e-mail and can also receive them by post on a card the size of a credit card.

After you have registered, you will receive the entry codes and international dial-in numbers for Western Europe and the United States (Global Access). If you have selected Global Access Extra, we will contact you within three working days to activate this service.

To register for more than one ConferenceCard, please call 0800 0156 (from outside the Netherlands +31 88 11 88 770) for more information or send an e-mail to conferencing@kpn.com.

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Yes, I would like to use Global Access Extra for access to more international dial-in numbers (€0.18 p/m)
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Registration complete


Thank you for registering. You will receive a confirmation e-mail with your conferencing details.

If applicable, you will also receive the ConferenceCard by post.

Registration complete


Thank you for registering. You will receive a confirmation e-mail with your conferencing details.

If applicable, you will also receive the ConferenceCard by post.

You have selected Global Access Extra. We will contact you within three working days to activate this service.

Frequently Asked Questions

General

You can register for an individual ConferenceCard at this website: Register now. To register for more than one ConferenceCard or a one-month free trial, please call 0800 0156 (from outside the Netherlands +31 88 11 88 770) or send an e-mail to conferencing@kpn.com.

Rates

The monthly subscription fee for the individual ConferenceCard (Register for individual ConferenceCard) is €15.00. The conference call charge is €0.15 per participant per minute, payable by the chairperson. This includes unlimited use of KPN Webconferencing and international dial-in numbers in Western Europe and the USA (Global Access). Each participant pays for the use of their own mobile telephone. No other charges apply. Other rates apply when multiple cards are purchased (volume contract).

Costs are invoiced once every two months (or monthly, as preferred) on a separate invoice. Participants only pay for the use of their own telephone.

Yes, the chairperson pays the charges for all of the participants. Participants only pay for the use of their own telephone.

Usage

Arrange a date and time with the participants and send them the dial-in number and entry codes.

The conference call can only be accessed by entering the agreed code. KPN recommends entering *4 once all participants are present. This will lock the conference to new participants. Dial 1# to check the number of participants to the conference.

Highly confidential conferences can be secured with an additional entry code. The chairperson can compile a code containing 1 to 10 digits, which they must send to the participants along with the regular entry code prior to the conference. At the start of the conference, the chairperson can set the additional entry code by dialling 4#. Participants will be required to first enter the regular entry code followed by the additional entry code to be granted access to the conference. A new additional entry code is set for each conference.

Yes, webconferencing allows remote presentations and application sharing in real time via a secure internet connection. Webconferencing is a standard feature of the individual ConferenceCard (Register for individual ConferenceCard).

KPN’s ConferenceCard can be used for meetings involving up to 40 people. However, experience has shown that meeting with over 15 people has an adverse effect on the quality of the meeting. Our Conferencing service Event Call is designed specifically for meetings for large groups of people.

International

Yes, participants from anywhere in the world can use a dial-in number in their country of residence, saving them additional call charges. After dialling in, everything else is the same as with dialling in from the Netherlands: the user only needs to enter the entry code. You can choose from an standard list of countries (Global Access) and an extended list of countries (Global Access Extra).

The countries for which local dial-in numbers are available depend on the selected contract type. Global Access gives you access to dial-in numbers in approximately 12 countries, while Global Access Extra gives you access to dial-in numbers in over 60 countries. The Dutch dial-in number can be called at any time.

If your question is not listed in the FAQs or you would like a one-month free trial, please call Customer Service on 0800 0156 (from outside the Netherlands +31 88 11 88 770) or send an e-mail to conferencing@kpn.com.

Customer Service opening hours

Operator Assistance and Customer Service are available:
  • from 7 a.m. to 11 p.m. on working days;
  • from 9 a.m. to 6 p.m. on Saturdays; and
  • from 2 p.m. to 10 p.m. on Sundays.
Opening hours on official public holidays:
  • Closed on New Year’s Day, Easter Sunday, Whit Sunday and Christmas Day;
  • Saturday opening hours (from 9 a.m. to 6 p.m.) on Easter Monday, Ascension Day, Whit Monday and Boxing Day; and
  • Regular opening hours on Good Friday, King’s Day and Liberation Day.
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